EVO Docs Main Page

  1. Order Screen Elements
    1. Ticket Info Tab
      1. Ticket Uptime
      2. Transfer Events
      3. Custom Ticket Name
      4. Customer Database
    2. Store & Fire Order
    3. Pay a Ticket
    4. Seat Position
    5. Order Destination
    6. Ticket Ownership
    7. Item Function (Button)
    8. Start Over / New Ticket (Button)
    9. Print (Button)
    10. Tickets (Button)
    11. Ticket Actions (Button)
      1. Split Ticket
      2. Merge Tickets
      3. Reprint to Remotes
      4. Open Drawer
      5. Apply Ticket Discount
      6. Apply Service Fee
      7. Void Ticket
      8. Comp Ticket
    12. Item Actions
      1. Item Hold
      2. Remove Item
      3. Change Applied Modifiers
      4. Misc. Mods
      5. Item Discount
      6. Split Item
      7. Recipes
      8. More Function
      9. Comment
  2. POS Menu Elements
    1. Global Ticket Search
    2. Functions
      1. Open Cash Drawer
      2. Show All Tickets
      3. Show Finalized Tickets
      4. Recall Ticket
      5. Transfer All Tickets
      6. Refresh Database
    3. Sections and Tables
      1. Section and Tables Features
    4. New Ticket
    5. Active Events Bar
  3. Employee Menu Elements
    1. Message of the Day
    2. Timeclock
    3. Messages
    4. Reports
    5. Cash Tip Declaration
    6. Notifications
  4. Manager Menu Elements
    1. Updates
    2. Records
    3. Sales Report
      1. Reporting Options
    4. Stock Tracking
    5. Customers & Loyalty
    6. Timeclock
    7. Tenders
    8. End of Period
  5. Taskbar Elements
    1. Hamburger Menu
      1. Notifications
      2. eGift Solutions App
      3. Cash Drawer
      4. On-Screen Keyboard
      5. Power
  6. Lock Screen Elements
  7. Programming Options
    1. Menu Items
    2. Modifier Sets
    3. Screen Layouts
    4. Timed Events
    5. Employees
    6. Tables
    7. Tax Groups
  8. System Options
    1. Behavior
      1. Internet Check
      2. End of Period Options
      3. Touch
      4. Void Alerts
    2. Security
      1. Auto Lock
      2. Pin Auto Login
      3. UBD
    3. Payment
      1. Tip Adjust Required
      2. Print Receipt on Cash Tender
      3. Applied Tender Display
      4. Finalize on Exact Cash
      5. Return to Ticket Screen on Close
      6. Prompt for Tip on EMV Device
      7. Auto Finalize on Change Due
      8. Cash Discount
      9. Service Fee
    4. Appearance
      1. Custom Button
      2. Performance
      3. Theme
      4. System Font
    5. Printing
      1. Receipt Options
      2. Remote Options
    6. Employees
      1. Message of the Day
      2. Permissions
    7. Order Screen
      1. Show Order Type
      2. Use Quick Tenders on Recall
      3. New Ticket Resets Order Type
      4. Percentage Discount Affects Tax
      5. Enable Active Events Button
      6. Enable Item Quantity Bar
      7. Enable Modifier Sides
      8. Print Item Void Chit on Remotes
      9. Open Items Retain Description
      10. Always Show All Tickets
      11. Do Not Allow Payments With Item Holds
      12. Show Quick Actions on Tabs
      13. Show Stock Amount on Items
      14. Automatically Add Decimals in Currency Fields
      15. Duplicate Item Behavior
      16. Table Type
      17. Void and Comp Reasons
      18. Table List
    8. Reporting
      1. Setup Hourly Ranges
      2. Email Recipients
    9. CFD
      1. Stations Idle Message
      2. Closed Message
    10. Experimental
  9. System Setttings
    1. Tools Menu
      1. Reinstall Remote Support Client
      2. Restart Local Print Spooler
    2. Power Menu
      1. Power Off
      2. Restart Computer
      3. Relaunch EVO Client
    3. Update Database
    4. About
  10. User Training
    1. Starting a Shift
    2. Ending a Shift
    3. Using Timeclock
    4. Split Ticket By Person
    5. Merging Tickets
    6. Splitting an Item
    7. Splitting a Ticket by Payment
    8. Add Custom Comment
    9. View Item Recipe
    10. Hold an Item
    11. Reprint to Remotes
    12. Apply Ticket Discount
    13. Apply Item Discount
    14. Void a Ticket
    15. Comp a Ticket
    16. Apply Service Fee or Manual Gratuity
    17. How to Adjust Tip
    18. eGift App User Guide
  11. Manager Training
    1. Sales Reporting
      1. Sales Overview Section
      2. Tenders
      3. Discounts
      4. By Department
      5. By Group
      6. Gratuity
      7. Product Mix
      8. Extended Product Mix
      9. Open Items
      10. Voids
      11. Cash Drawer Events
      12. Estimated Cash Drawer
      13. Net Cash Due
    2. Category Programming
    3. Menu Item Programming
    4. Modifier Programming
    5. Discount Programming
    6. Timed Event Programming
    7. Close Period and Batch
    8. Table and Section Design
    9. Set Tax Rate
    10. Employee Management
    11. Timeclock Management
    12. End of Period Close
  12. Hardware Topics
    1. Workstations
      1. HK570 Info
    2. Tablets
      1. Microsoft Surface Go Info
    3. Printers
    4. Cash Drawers
    5. Barcode Scanners
    6. Accessories
    7. EMV Devices
      1. PAX S80 Info
      2. PAX SP30 Info
      3. PAX S300 Info
      4. PAX D210 Info
      5. PAX Troubleshooting
    8. Networking Devices
  13. Basic Troubleshooting
    1. Unable to Finalize Ticket
    2. Tip Adjust Not Allowed
    3. Check Engine Light on Taskbar
    4. Not Receiving System Emails

Sales Overview Section

The Sales Overview section contains the following components:

Gross Sales
◇ This is the total of all finalized tickets (including sales tax collected)

Non-Sales Revenue
◇ This is the total of finalized “HASH” PLU sales. “HASH” (non-sales revenue) are generally gift certificate, gift card, or lotto sales that should not be included in the actual sales for the day. In the case of gift certificates and gift cards, the “HASH” status prevents double reporting and taxation, since the actual sales are counted and recorded on the redemption of the card in the form of the final tender towards a purchase. Sales taxes are also collected on the redemption as a component of the final sale.


◇ Discounts are tracked but do not deduct from Gross or Net sales. The Discount total is for reference only as some states allow for discount deductions, whereas others do not. Please refer to your local state tax authority and/or your accountant for advice on this matter.

Returns w/ Tax
◇ Total amount of Returns/Refunds for the day.

Credit Card Totals
◇ This is the total amount of credit card tenders received for the day, not including credit card tips.

Credit Card Tips
◇ This is the total amount of credit card tips adjusted for the day.

Total Tax Collected
◇ This is the total amount of tax collected for the day based on the sales tax rate that is configured within Manager Menu>Programming>Tax Groups. It is important to note that the amount of tax collected is dependent upon proper tax status being applied to items and departments. Incorrect or incomplete programming can result in under, or over collection of taxes. It is common in bar environments to build the sales tax into the total net price to the customer. If this is something that your establishment wishes to do, it is very important to utilize the item level option for “Tax Inclusive” so that the proper sales tax reporting is generated.

Net Sales
Net sales = Gross Sales minus Non-Sales Revenue, Returns and Total Tax Collected. Discounts are not included in this calculation. Tips are also not included in Gross or Net sales reporting since they are not a component of sales revenue for the business.

Sales Overview Section Example: