Index

EVO Docs Main Page

  1. Order Screen Elements
    1. Ticket Info Tab
      1. Ticket Uptime
      2. Transfer Events
      3. Custom Ticket Name
      4. Customer Database
    2. Store & Fire Order
    3. Pay a Ticket
    4. Seat Position
    5. Order Destination
    6. Ticket Ownership
    7. Item Function (Button)
    8. Start Over / New Ticket (Button)
    9. Print (Button)
    10. Tickets (Button)
    11. Ticket Actions (Button)
      1. Split Ticket
      2. Merge Tickets
      3. Reprint to Remotes
      4. Open Drawer
      5. Apply Ticket Discount
      6. Apply Service Fee
      7. Void Ticket
    12. Item Actions
      1. Item Hold
      2. Remove Item
      3. Change Applied Modifiers
      4. Misc. Mods
      5. Item Discount
      6. Split Item
      7. Recipes
      8. More Function
      9. Comment
  2. POS Menu Elements
    1. Global Ticket Search
    2. Functions
      1. Open Cash Drawer
      2. Show All Tickets
      3. Show Finalized Tickets
      4. Recall Ticket
      5. Transfer All Tickets
      6. Refresh Database
    3. Sections and Tables
      1. Section and Tables Features
    4. New Ticket
    5. Active Events Bar
  3. Employee Menu Elements
    1. Message of the Day
    2. Timeclock
    3. Messages
    4. Reports
    5. Cash Tip Declaration
    6. Notifications
  4. Manager Menu Elements
    1. Updates
    2. Records
    3. Sales Report
      1. Reporting Options
    4. Stock Tracking
    5. Customers & Loyalty
    6. Timeclock
    7. Tenders
    8. End of Period
  5. Taskbar Elements
    1. Hamburger Menu
      1. Notifications
      2. eGift Solutions App
      3. Cash Drawer
      4. On-Screen Keyboard
      5. Power
  6. Lock Screen Elements
  7. Programming Options
    1. Menu Items
    2. Modifier Sets
    3. Screen Layouts
    4. Timed Events
    5. Employees
    6. Tables
    7. Tax Groups
  8. System Options
    1. Behavior
      1. Internet Check
      2. End of Period Options
      3. Touch
      4. Void Alerts
    2. Security
      1. Auto Lock
      2. Pin Auto Login
      3. UBD
    3. Payment
      1. Tip Adjust Required
      2. Print Receipt on Cash Tender
      3. Applied Tender Display
      4. Finalize on Exact Cash
      5. Return to Ticket Screen on Close
      6. Prompt for Tip on EMV Device
      7. Auto Finalize on Change Due
      8. Cash Discount
      9. Service Fee
    4. Appearance
      1. Custom Button
      2. Performance
      3. Theme
      4. System Font
    5. Printing
      1. Receipt Options
      2. Remote Options
    6. Employees
      1. Message of the Day
      2. Permissions
    7. Order Screen
      1. Show Order Type
      2. Use Quick Tenders on Recall
      3. New Ticket Resets Order Type
      4. Percentage Discount Affects Tax
      5. Enable Active Events Button
      6. Enable Item Quantity Bar
      7. Enable Modifier Sides
      8. Print Item Void Chit on Remotes
      9. Open Items Retain Description
      10. Always Show All Tickets
      11. Do Not Allow Payments With Item Holds
      12. Show Quick Actions on Tabs
      13. Show Stock Amount on Items
      14. Automatically Add Decimals in Currency Fields
      15. Duplicate Item Behavior
      16. Table Type
      17. Void Reasons
      18. Table List
    8. Reporting
      1. Setup Hourly Ranges
      2. Email Recipients
    9. CFD
      1. Stations Idle Message
      2. Closed Message
    10. Experimental
  9. System Setttings
    1. Tools Menu
      1. Reinstall Remote Support Client
      2. Restart Local Print Spooler
    2. Power Menu
      1. Power Off
      2. Restart Computer
      3. Relaunch EVO Client
    3. Update Database
    4. About
  10. User Training
    1. Starting a Shift
    2. Ending a Shift
    3. Using Timeclock
    4. Split Ticket By Person
    5. Merging Tickets
    6. Splitting an Item
    7. Splitting a Ticket by Payment
    8. Add Custom Comment
    9. View Item Recipe
    10. Hold an Item
    11. Reprint to Remotes
    12. Apply Ticket Discount
    13. Apply Item Discount
    14. Apply Service Fee or Manual Gratuity
    15. How to Adjust Tip
    16. eGift App User Guide
  11. Manager Training
    1. Sales Reporting
      1. Sales Overview Section
      2. Tenders
      3. Discounts
      4. By Department
      5. By Group
      6. Gratuity
      7. Product Mix
      8. Extended Product Mix
      9. Open Items
      10. Voids
      11. Cash Drawer Events
      12. Estimated Cash Drawer
      13. Net Cash Due
    2. Category Programming
    3. Menu Item Programming
    4. Modifier Programming
    5. Discount Programming
    6. Timed Event Programming
    7. Close Period and Batch
    8. Table and Section Design
    9. Set Tax Rate
    10. Employee Management
    11. Timeclock Management
    12. End of Period Close
  12. Hardware Topics
    1. Workstations
      1. HK570 Info
    2. Tablets
      1. Microsoft Surface Go Info
    3. Printers
    4. Cash Drawers
    5. Barcode Scanners
    6. Accessories
    7. EMV Devices
      1. PAX S80 Info
      2. PAX SP30 Info
      3. PAX S300 Info
      4. PAX D210 Info
      5. PAX Troubleshooting
    8. Networking Devices
  13. Basic Troubleshooting
    1. Unable to Finalize Ticket
    2. Tip Adjust Not Allowed
    3. Check Engine Light on Taskbar
    4. Not Receiving System Emails

EVO Docs Main Page


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Top Level Index



Order Screen Elements
Ticket info tab
- Ticket uptime
- Transfer events
- Custom ticket name
- Customer database
Store & fire order
Pay a ticket
Seat position
Order destination
Ticket ownership
Item function (button)
Start over / new ticket (button)
Print (button)
Tickets (button)
Ticket actions (button)
- Split ticket
- Merge tickets
- Reprint to remotes
- Open drawer
- Apply ticket discount
- Apply service fee
- Void ticket
Item Actions
- Item hold
- Remove item
- Change applied modifiers
- Misc mods
- Apply Item discount
- Split an item
- Item recipes
- More function
- Add a comment

POS Menu Elements
Global ticket search
Functions
- Open cash drawer
- Show all tickets
- Show finalized tickets
- Recall ticket
- Transfer all tickets
- Refresh database
Sections and tables
- Sections and tables features
New ticket
Active Events Bar

Employee Menu Elements
Message of the day
Timeclock
Messages
Reports
Cash tip declaration
Notifications

Manager Menu Elements
Updates
Records
Sales report
- Reporting options
Stock tracking
Customers & loyalty
Timeclock
Tenders
End of period

Taskbar Elements
Hamburger menu
- Notifications
- eGift Solutions app
- Cash drawer
- On screen keyboard
- Power

Lock Screen Elements



Programming Options
Menu items
Modifier sets
Screen layouts
Timed events
Employees
Tables
Tax Groups

System Options
Behavior
- Internet check
- End of period options
- Touch
- Void alerts
Security
- Auto lock
- Pin auto login
- UBD
Payment
- Tip adjust required
- Print receipt on cash tender
- Applied tender display
- Finalize on exact cash
- Return to ticket screen on close
- Prompt for tip on EMV device
- Auto finalize on change due
- Cash discount
- Service fee
Appearance
- Custom button
- Performance
- Theme
- System font
Printing
- Receipt options
- Remote options
Employees
- Message of the day
- Permissions
Order Screen
- Show order type
- Use quick tenders on recall
- New ticket resets order type
- Percentage discount affects tax
- Enable active events button
- Enable item quantity bar
- Enable modifier sets
- Print item void chit on remotes
- Open items retain description
- Always show all tickets
- Do not allow payments with item holds
- Show quick actions on tabs
- Show stock amount on items
- Automatically add decimals in currency fields
- Duplicate item behavior
- Table type
- Void reasons
- Table list
Reporting
- Setup hourly ranges
- Email recipients
CFD
- Stations idle message
- Closed message
Experimental

System Settings
Tools menu
- Reinstall remote support client
- Restart local print spooler
Power menu
- Power off
- Restart computer
- Relaunch EVO client
Update database
About

User Training
Starting a shift
Ending a shift
Using Timeclock
Split tickets by person
Merging tickets
Splitting an item
Splitting a ticket by payment
Add custom comment
View item recipe
Hold an item
Reprint to remotes
Apply ticket discount
Apply item discount
Apply service fee or manual gratuity
How to adjust a tip
eGift app user guide

Manager Training
Sales Reporting
- Sales Overview
- Tenders
- Discounts
- By Department
- By Group
- Gratuity
- Product Mix
- Extended Product Mix
- Open Items
- Voids
- Cash Drawer Events
- Estimated Cash Drawer
- Net Cash Due
◇ Category programming (coming soon)
◇ Menu item programming (coming soon)
◇ Modifier programming (coming soon)
◇ Discount programming (coming soon)
◇ Timed event programming (coming soon)
◇ Table and section design (coming soon)
◇ Set tax rate (coming soon)
◇ Employee management (coming soon)
◇ Timeclock management (coming soon)
End of period close

Hardware Topics
◇ Workstations (coming soon)
- HK570 Info (coming soon)
◇ Tablets (coming soon)
- Microsoft Surface Go (coming soon)
◇ Printers (coming soon)
◇ Cash drawers (coming soon)
◇ Barcode scanners (coming soon)
◇ Accessories (coming soon)
EMV devices
- PAX S80 Info
- PAX SP30 Info
- PAX S300 Info
- PAX D210 Info
- PAX troubleshooting
◇ Networking devices (coming soon)

Basic Troubleshooting
Unable to finalize ticket
Tip adjust not allowed
Check engine light on taskbar
Not receiving system emails




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